Minister of Foreign Affairs, Amb. Olugbenga Ashiru, has expressed
government’s displeasure at the shoddy treatment of Nigerian visa
applicants by a private visa processing firm, Visa Facilitating Global
Services Nigeria Limited.
Ashiru said this when he received the management team of VFS Global in Abuja on Thursday.
The minister had summoned the company’s management team following reports of poor treatment of Nigerian visa applicants.
This was contained in a statement by the ministry’s spokesperson, Mr. Ogbole Ahmedu-Ode.
The statement said the minister led the ministry’s team and was
accompanied by the Under-Secretary (Economic and Consular), Chief of
Protocol, Director (Consular and Immigration Services Division) and the
spokesperson for the ministry.
The statement read in part, “He (Ashiru) pointed out that reports
reaching him indicate that those who have the means and pay the sum of
N10,000, received VIP treatment, while the rest are left to wallow in
the sun or in the rain or in uncomfortable accommodation with no cooling
facilities, even at the height of the hot season.
“He informed the team that it was unacceptable to have our citizens queue in the rain and shine or subjected to inconveniences.
“In response, Ms. Natashia Bhargava (leader of the VFS team)
explained that the firm’s operations took into consideration the comfort
of visa applicants and promised to do more to improve on their
services.”
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